33(0)3 27 76 55 66

Curtains from France since 1920

    Conditions of sale
    The following provisions set out the terms and conditions of the products and services offered by the brand VOILDIEU Being 'click' on the '' Submit '' after having completed your order, is the checkout and irrevocable acceptance of these terms and conditions of sale. The VOILDIEU brand invites you to read the following clauses. You can order products without accepting the conditions provided below. Article 1. Purpose. This contract is a distance selling contract which aims to define the rights and obligations of the VOILDIEU brand and the consumer. The terms and conditions constitute the entire rights and obligations of the parties, no other condition can integrate with them. In the case of a distance contract on an electronic mode, VOILDIEU will identify itself to the consumer. Company name: J.-LEDIEU HOURIEZ & CIE Legal Status: SARL Headquarters: path Guisette - 59540 BETHENCOURT - FRANCE Identification number: Siret: 301 521 910 00010 Cambrai 58 RC B 135 VAT number: FR02301521910 Telephone numbers : 33 (0) 3 27 76 55 66 Fax: 33 (0) 3 27 76 55 69 Email bpanien@nordnet.fr Article 2: Characteristics of the goods offered VOILDIEU made known to the consumer all the essential characteristics of the goods offered. These characteristics may relate to dimensions, quantities, components of the goods offered. Dimensions are in centimeters and inches for US consumers. VOIDIEU invites the consumer to read the descriptions carefully. Article 3: Availability of goods Goods and services offered by our factory are available while our stocks. Article 4. Photographs. The photographs used on our site are only indicative value. VOILDIEU s' strive to present photographs that are as realistic as possible, but suggest our customers to carefully read the product descriptions. Article 5. Customer Engagement Customer agrees to complete the order and give all the information necessary for identification. It must also ensure to provide accurate and complete information. The fact that '' click '' on the '' Submit '' after completed the order is the confirmation of the order and irrevocable acceptance of these terms and conditions of sale. This acceptance can be challenged only in limited circumstances provided in this Agreement under Article 10: '' right of withdrawal '' The information given by the buyer when the order is binding it. In case of error in the address of the recipient, the seller can not be held responsible for failure in which he could deliver the product. In the event of deliveries outside the territory of the European Union, the consumer agrees to verify the possibility of importing the products ordered under the country of delivery. Article 6. Price. The prices of the products in a shop are valid at the time of consultation by the customer. Prices charged are those in effect at the time of placing the order. Prices are in euros. The prices on our site are net prices. Transportation will be automatically added and will be visible on the order form. In the event of deliveries outside the territory of the European Union, customs duties and related formalities are the sole responsibility of the consumer. Article 7. Payment. The order settlement may be made by check or credit card (cb, visa, Eurocard, Mastercard) If the customer chooses to pay by credit card, the credit card number and expiry date are communicated in encrypted form to our Service ( Webaffaires) to be the sole repository of this information. The order becomes effective only after confirmation of payment. The data for the bank card are only retained during order processing time. When you pay by credit card, you are prompted at the end of command provide your credit card number and expiry date. Different access authorization servers are then carried out to verify the data to prevent abuse and fraud. For this, the server is in encrypted mode and all information transmitted is encrypted. Nothing transmitted clear on the web When paying by check, within 8 days is to be considered before the delivery of the order to confirm the receipt of it. Article 8. Delivery. VOILDIEU undertakes to deliver the products ordered from receipt of the order after the statutory period for withdrawal .. VOILDIEU book in the world. The Colissimo carriers (for France) and postal services (for the rest of the world). Delivery is made to the address specified by the customer at the time of order. Delivery can only be made if the buyer has fulfilled his obligations to the seller. If the property is not available, the customer will be informed immediately and may cancel the order. His bank account will be credited. Any complaint must be sent to the address specified in Article 1. (email or postal address). The consumer will check the general appearance of the packaging of the product delivered. In case of damage or non-compliance, it undertakes to report in writing on the delivery note. It will communicate by email or fax VOILDIEU 3 days. In the event that the reservations on the delivery reflect the non conformity of the goods delivered VOILDIEU will exchange the product or refund the consumer. Article 9. Right of retraction. According to the legislation on distance selling, the consumer has a withdrawal period of 7 working days from the receipt of the product in relation to the property. The exercise of the right of withdrawal obliges the trader toll reimbursement of sums paid by the buyer as soon as possible and at the latest within 30 days. The only charge that may be made to the consumer because of the exercise of his right of withdrawal is the direct cost of sending and return of goods. It is required to use the original packaging without tearing or register. This right applies only to products that have required no preparation or cutting to meet demand. Article 10. Transfer of risk. risk transfer product occurs upon delivery of products VOILDIEU by the carrier. Thus the products travel at the risk of the customer risk. Article 11. Reserve property. In all cases, the delivered goods remain the property of VOILDIEU until total payment (Act No. 80-335 of 12 May 1980). Article 12. Governing Law and Jurisdiction These terms and conditions are governed by French law. In case of dispute over the sale of products and the execution and interpretation of these terms and conditions, the courts are competent of Cambrai.